Our Promise
For standard deliveries of items in stock at our Warehouse location, we will dispatch within two business days from your order date.
General Delivery Information
Delivery times usually take between 1 and 10 business days (Monday to Friday excluding Public Holidays) from the date delivery is booked. This is dependent on a range of factors and is not a guaranteed service.
The third party freight carriers we engage the services of do not deliver to PO Boxes, Private Mail Bags, Locked Bags or other non-physical street addresses.
If no-one is available to take delivery of your parcel, our carrier will leave a card so you can pick-up your order from your designated courier’s depot.
If you provide “Authority To Leave” during the checkout process whereby you give permission for your order be left in a nominated location at the delivery address, you agree that delivery is completed once this has occurred and the ownership of the goods passes onto you, the consumer.
We will use all reasonable effort to deliver your order to you within our nominated timeframe however we do not guarantee that we will deliver within this timeframe.
We are unable to edit delivery addresses once your order has been received. If a parcel is returned to us, a further freight fee will be charged to reship to you.
Risk and title of the goods passes to the recipient when the goods leave our warehouse or store. We check all items thoroughly before they leave our warehouse or store, and we do not take any responsibility for damage, loss or other event which may occur after the item leaves our warehouse or store.
We are unable to accept preferences for nominated delivery dates.
* Free Shipping On Orders Over $100
Our free shipping on orders over $100 offer applies to metro areas in Adelaide, Brisbane, Melbourne, Sydney and Gold Coast only. What is considered “metro” is defined and determined by our third party freight carriers during the checkout process. It is available on purchases that exceed a total cart value of $100.
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